Sales Terms & Conditions
All Sales Are Final Policy
Thank you for shopping with us. Please read our policy on final sales carefully:
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All Sales Are Final
Once a purchase is completed, we are unable to offer returns, refunds, or exchanges under any circumstances. Please make sure you are certain about your selection before completing your transaction. -
Exclusions to Final Sale
In rare cases, we may replace an item if it arrives damaged or defective. Any such claims must be submitted within 7 days of receiving your item, along with photographic evidence of the damage or defect. Items eligible for replacement are assessed on a case-by-case basis and may not be guaranteed. -
Order Accuracy
We are committed to ensuring accuracy in our order processing. If you experience an error on our end (such as incorrect item shipped), please reach out to our customer service team within 7 days of receiving your order for assistance. -
Contact Us
For any questions or concerns about our final sale policy, please contact us at vlo@vlo.com. Our team is here to assist and ensure you have a positive shopping experience.
By completing your purchase, you agree to this policy.